Services

COLLENTRO SNOW REMOVAL 

The association contracts seasonally for snow removal at a significant savings to the association. 

• Plowing of our side streets is initiated within 24-hours after a snowfall accumulation of 2" or greater.

• Sand is applied after plowing if necessary. Homeowners are encouraged to set range poles along driveway and road boundaries, particularly if there is no curb, to guide the plow and help prevent damage to lawns and landscaping.  

• Parking vehicles in the garage or driveway is strongly suggested when snowfall is forecast to facilitate plowing of our side streets.  

• If vehicles parked on the street present a hazard or obstacle to the plowing equipment, then the street will not be plowed until the vehicle is moved. 

TRASH SERVICE

Evergreen Disposal Service     240-468-6677

1. PICKUP DAYS: Your trash will be collected on Tuesdays and Fridays. Missed trash should be reported to Evergreen Customer Service Department within a 24-hour period at 240-468-6677. 

2. COMPANY POLICY: Trash should be placed in covered cans or in heavy-duty trash bags, secured tightly, and placed at the curb in front of your home. Broken glass or tin can lids should be wrapped in paper bags. Ashes remain hot for several days; please store them in a metal container, out of the house, for about a week prior to putting them out for pickup. Hedge and tree trimmings must be less than 4 inches in diameter, cut into 4-foot lengths and tied in small bundles or bagged.The Provider will remove packing boxes of new residents along with ordinary household refuse from the curbside.

3. LANDFILL REGULATIONS: The following items will NOT be collected: dead animals, oil, paint, stains, batteries, construction or remodeling material, manure, tree stumps, mulch, sod, dirt, stone, rocks, cement, bricks, poisons, dangerous acids, caustics, explosives or other dangerous material or items too large or heavy to be loaded in collection vehicles safely by our refuse collectors.

4. SPECIAL PICKUPS: Evergreen will provide curbside pickup for the following: furniture, extra yard debris, mattresses, and other large non-metallic household items (not to exceed 2 cubic yards total in volume) on your second collection day. There will be an extra charge for pick up of ferrous metals/white goods such as stoves, refrigerators, washers, dryers, hot water tanks and other bulky metallic items. All SPECIAL PICKUPS will be scheduled by appointment only and should be called into our office at least 24 hours in advance.

5. HOLIDAYS: Pick up on all holidays EXCEPT New Year's Day, Thanksgiving Day, Memorial Day, July 4th, Labor Day or Christmas Day or on days on which disposal facilities used by the Provider are closed. If your service day falls on any of these occasions, your next pickup will be on the next scheduled pickup day. No adjustments will be made to your account.

6. PICKUP POLICY: The Provider will not be responsible for the removal of trash from any homes located on roadways that are deemed impassable by the Contractor due to inclement weather, construction on roadways, construction vehicles, or parked cars. Uncollected trash will be picked up on the next scheduled pickup day. 

7. SNOW POLICY: Evergreen reserves the right to cancel collection service on days or in areas in which Evergreen deem the roads unsafe due to snow or ice. There will be no makeup day. Your trash will be collected on your next scheduled service day. 

8. LIMITS OF OUR RESPONSIBILITY: Evergreen will not be responsible for trash can lids, plastic trash cans, any items small or large, left near the trash cans or container packed too tightly. Evergreen will not empty containers weighing more than 35 pounds.

9. TOTE REPLACEMENT CHARGES: There is a $75 replacement charge for each tote that is lost, stolen, defaced or damaged beyond repair and will be billed to the homeowner.